FAQ
Questions, answered kindly.
Can’t find yours? Write hello@stampwork.co and a real person will reply.
Buying
What do I get when I buy?
Email ($299 once) gives you your list, a counter QR, a listing on our join page, and Mailroom once your free month (or purchase) is set up. You can start with a free first month, no card needed.
What does it cost?
Your first month is free, no card needed. After that, Email is $299 once, and Desk is $99 / month and optional.
What is Desk, and do I need it?
Desk is our monthly help — $99 / month — writing, sending, and keeping the list healthy. It’s optional. Desk only starts when you email hello@stampwork.co to continue — nothing is added automatically. To stop, write us at the same address.
I already purchased — what now?
Watch for your account link at your checkout email; your shop setup happens there. Haven’t got it? Write hello@stampwork.co.
Using Stampwork
Is Mailroom free to browse?
Mailroom is for members. It opens once your free month (or purchase) is set up — it isn’t a free public browse of member tools.
Do I need to be good with technology?
Not at all. After you sign up (free first month, no card), you tell us about your shop on one short form and we help you stand things up. If you can show someone a QR code, you can do this.
Can I send text messages too?
Not yet. SMS is coming soon and isn’t for sale right now; Stampwork doesn’t send texts today. Get notified when SMS launches.
Do you make stamps, or is this stamp-card software?
Neither. Stampwork is a calm way for local shops to keep a warm email list — a counter QR, a welcome note, and a Mailroom to write from.
Can I get a printed counter card?
Your counter QR comes with setup. It’s a QR you can print and display yourself. Printed cards aren’t offered yet — write to hello@stampwork.co if that matters to you.
For neighbors
How do people join my list?
They scan your counter QR, land on the join page, pick the shops they want to hear from, and add their email. By joining they opt in to emails from each shop they select, and they can unsubscribe anytime from any email.
Can I unsubscribe?
Yes — our emails include an unsubscribe link.
Why don’t I see a shop I love?
Shops appear on the join page after they set up with Stampwork. Tell them about us!
Trust
What do you collect when someone joins?
An email address, an optional first name, and which shops they chose. See Privacy & security for more.
Who do I talk to if I’m stuck?
A real person. Write hello@stampwork.co and we’ll reply with next steps.